Guides
Custom domains
Serve short links from your own domain, like go.yourbrand.com.
By default, dynamic codes redirect through Cue's short domain. On Business and Enterprise plans you can attach your own — go.yourbrand.com — so every scan URL carries your name and your reputation.
Setup
- Add the domain in Dashboard → Domains and choose it as the default for new codes if you like.
- Create a CNAME record pointing your subdomain at edge.scancue.co.
- Cue verifies DNS, provisions a TLS certificate automatically, and starts serving within minutes.
Behaviour
Existing codes keep their original domain — printed material never breaks. New codes can use any verified domain, and white-label plans also brand the interstitial pages (password, expired, paused) with your logo and colors.
Troubleshooting
- Verification usually completes in under five minutes; DNS propagation can occasionally take longer.
- Proxying (e.g. an orange-cloud CDN in front of the CNAME) is supported but disables Cue's automatic certificate checks.
- Apex domains require ALIAS/ANAME support at your DNS provider; a subdomain is simpler and recommended.